Stake Privacy Policy

Stake is committed to handling personal data responsibly and transparently for all users in India. The platform collects information necessary to deliver its services, maintain security, and comply with legal obligations. Technical and organisational measures are in place to protect user data against unauthorised access, misuse, or disclosure. The following points outline the key aspects of data collection and protection:

• Full name, date of birth, and contact details are collected during account registration.
• Government-issued identification documents are collected for identity verification and KYC compliance.
• Financial information, including payment method details, is collected for transaction processing.
• Browsing behaviour and usage data are collected to improve platform performance and user experience.
• Device identifiers and IP addresses are recorded for security and fraud prevention purposes.
• Communication records, including support interactions, are retained for service quality and dispute resolution.
• Data is stored on secure servers with encryption and access controls enforced at all times.
• Access to personal data within the organisation is restricted to authorised personnel only.
• Regular security audits and vulnerability assessments are conducted to maintain data integrity.
• Data retention periods are aligned with legal requirements and the purpose for which the data was collected.

Users have the right to access their personal data held by the platform, request corrections to inaccurate information, and seek deletion of data where legally permissible. These rights can be exercised by contacting the platform’s support team through official channels.

Stake operates in accordance with applicable Indian privacy and data protection legislation, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The platform continues to monitor and adapt to evolving legal requirements to ensure full compliance.

Personal data collected by Stake is used strictly for defined and lawful purposes related to the operation of its services in India. Information is processed to manage user accounts, verify identities, facilitate transactions, and ensure compliance with applicable legal and regulatory obligations. Aggregated and anonymised data may be used for analytics and platform improvement without identifying individual users. Marketing communications are only sent to users who have provided consent, and users retain the right to withdraw that consent at any time.

The following points detail the primary uses of collected personal data:

• Account creation, maintenance, and authentication are facilitated using registration data.
• Identity verification and age confirmation are conducted using KYC documentation.
• Deposits, withdrawals, and transaction records are processed using financial information.
• Regulatory reporting and anti-money laundering checks are carried out using transactional and identity data.
• Platform performance is monitored and improved using aggregated usage and behavioural data.
• Fraud detection and prevention measures are applied using device and session data.
• Personalised experience settings and preferences are stored based on user activity.
• Promotional and informational communications are delivered to consenting users via registered contact details.
• Customer support requests are handled and tracked using communication records.
• Legal obligations, dispute resolution, and law enforcement requests are addressed using retained data.

All data processing activities are conducted on a lawful basis, which includes user consent, contractual necessity, legal obligation, and legitimate interest. The platform does not sell personal data to third parties for commercial purposes, and all processing is carried out in a manner consistent with the principles of transparency and data minimisation.

Users registered on the Stake platform in India may view and update their personal information at any time through the account settings section. If a user identifies inaccurate or outdated information, a correction request may be submitted directly through the account interface or by contacting the support team via official communication channels. Requests for data deletion are reviewed in accordance with applicable legal obligations, and certain data may be retained where required by law or for legitimate business purposes such as dispute resolution and regulatory compliance.

By using the platform, users consent to the verification of their identity through security checks, which may include the submission of government-issued identification documents. Payment information provided by users is handled by authorised electronic service providers who are bound by contractual obligations to maintain confidentiality and security standards. Stake does not store full payment card details directly on its systems, and all financial data is processed through secure, compliant channels. The platform maintains a strong commitment to protecting user privacy throughout every stage of data management.

The Stake platform is intended exclusively for users who are 18 years of age or older. Access to the platform’s services, including casino games and sports betting, is strictly prohibited for individuals below this age threshold. The platform implements age verification measures during registration; however, it cannot independently confirm the age of all users without the submission of valid identity documentation.

The following points outline the platform’s approach to protecting the privacy of minors:

• All users must declare that they are 18 years of age or older at the time of registration.
• Identity and age verification documents are requested as part of the KYC process to confirm eligibility.
• If a parent or legal guardian provides credible evidence that a minor has registered on the platform, the account will be suspended pending investigation.
• Any personal data collected from a user subsequently identified as a minor will be deleted from the platform’s records upon verified request from a parent or guardian.
• The platform does not knowingly collect or retain personal data from individuals under the age of 18.
• Users who become aware of a minor accessing the platform are encouraged to report the matter to the support team immediately.

Personal data collected from users in India may be transferred to, stored in, or processed in countries other than India, where Stake’s operational partners, service providers, and affiliated entities are located. By using the platform and accepting this Privacy Policy, users provide explicit consent to the international transfer of their personal data for the purposes described herein. All third parties and partners involved in the processing of transferred data are required to maintain confidentiality and implement appropriate security measures consistent with applicable data protection standards.

The following points summarise the key considerations related to international data transfers:

• Data may be transferred to jurisdictions where Stake’s technology infrastructure, servers, or support operations are based.
• All international data transfers are governed by contractual agreements that impose data protection obligations on receiving parties.
• Partners handling transferred data are required to adhere to confidentiality standards equivalent to those applied within India.
• Transfers are limited to the data necessary for the specific processing purpose, in accordance with the principle of data minimisation.
• Users may request information about the countries to which their data may be transferred by contacting the platform’s support team.
• Where required by law, additional safeguards such as standard contractual clauses or equivalent protections are applied to international transfers.

This Legal Disclaimer forms part of the Privacy Policy and may modify, clarify, or define the scope and practical effect of certain provisions contained within this document. It becomes applicable at the point when a user accepts the Privacy Policy, whether by means of a formal acceptance mechanism, a digital signature, or continued use of the platform’s services, all of which constitute valid forms of accession to the terms herein.

The following points set out the principal matters addressed by this disclaimer:

• Acceptance of this Privacy Policy constitutes agreement to the collection, processing, and use of personal data as described in this document.
• The platform reserves the right to amend this Privacy Policy at any time, and continued use of the platform following such amendments constitutes acceptance of the revised terms.
• Users are responsible for reviewing this document periodically to remain informed of any changes to data handling practices.
• The platform shall not be held liable for any loss or damage arising from a user’s failure to read or understand the terms of this Privacy Policy.
• In the event of a conflict between this Privacy Policy and any other agreement between the user and the platform, the terms most protective of user privacy shall prevail to the extent permitted by law.
• Nothing in this disclaimer limits a user’s statutory rights under applicable Indian data protection and privacy legislation.

Cookies are small text files that are stored on a user’s device when they visit a website. These files allow the platform to recognise returning users, remember preferences, and collect information about how the site is navigated and used. Stake uses cookies on its platform for several purposes, including the analysis of aggregate user statistics, the study of browsing behaviour to improve service delivery, the personalisation of content and interface settings based on individual preferences, and the overall enhancement of platform performance and functionality. Cookies do not contain personally identifiable information on their own, but when combined with other data held by the platform, they may be used to build a broader understanding of user activity. Users may configure their browser settings to refuse or delete cookies at any time; however, doing so may affect the functionality of certain features on the platform. All cookies placed by the platform are retained for a period of up to one year from the date of their creation, after which they expire automatically.

By accessing or using any of Stake’s services in India, users are deemed to have read, understood, and accepted the terms of this Privacy Policy in full. This acceptance applies to all features and functions of the platform, including account registration, participation in games and betting activities, and the use of payment and support services. The most current version of this Privacy Policy supersedes and replaces all previous versions, and it is the responsibility of each user to review the document periodically to remain aware of any updates or revisions. Continued use of the platform following the publication of a revised policy constitutes acceptance of the updated terms.

Stake may share personal data with authorised third parties under specific and lawful circumstances, including compliance with legal requirements, the resolution of disputes, and the fulfilment of contractual obligations. When personal data is shared with third parties whose details are listed on the platform, users will be informed of the identity of those parties through this document or through direct notification. In cases where the third party is not publicly listed, users will be informed of the purpose and scope of the data sharing prior to or at the time of disclosure. By providing personal data and using the platform’s services, users consent to its sharing with third parties as described herein.

The following points outline the principal circumstances under which personal data may be disclosed to third parties:

• Payment service providers and financial institutions receive transactional data to process deposits and withdrawals.
• Identity verification and KYC service providers receive documentation to confirm user eligibility.
• Regulatory authorities and law enforcement agencies may receive data in response to lawful requests or legal obligations.
• Legal representatives and dispute resolution bodies may access relevant data in connection with claims or proceedings involving the platform.
• Technology and infrastructure providers, including cloud hosting and cybersecurity services, may process data as part of platform operations.
• Analytics and performance monitoring partners may receive aggregated or anonymised data to support platform improvement.
• Affiliated entities within the same corporate group may access data for internal administrative and compliance purposes.
• Third parties involved in the investigation or prevention of fraud, money laundering, or other unlawful activity may receive data as required.

The Stake platform may contain links to third-party websites, applications, or online services that operate independently and maintain their own privacy policies. These external platforms are not under the control of Stake, and the platform bears no responsibility for the data collection, processing, or privacy practices conducted by those third parties. Users are advised to exercise caution when navigating away from the platform and to review the privacy policies of any external sites they visit before submitting personal information. The inclusion of a link to an external site does not constitute an endorsement or recommendation of that site or its privacy practices.

The following points summarise the platform’s position regarding links to external websites:

• Stake is not responsible for the content, accuracy, or privacy practices of any third-party website accessible via links on the platform.
• Clicking on an external link and leaving the platform is done entirely at the user’s own discretion and risk.
• Users should read the privacy policy of any external website before providing personal data or engaging with its services.
• External websites linked from the platform may collect personal data independently of Stake and under their own legal frameworks.
• The presence of a hyperlink on the platform does not imply any affiliation, partnership, or endorsement between Stake and the linked website.
• Users who believe an external link poses a privacy or security concern are encouraged to report it to the support team for review.
• Stake reserves the right to remove or update links to external websites at any time without prior notice.
• Any data submitted by a user directly to an external website is subject solely to that website’s own privacy policy and is outside the scope of this document.