Stake KYC and AML Policy
Stake operates under a strict framework of Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols designed to ensure a safe, lawful, and transparent environment for all users. These measures are in place to verify the identity of account holders, prevent fraudulent activity, and meet the regulatory requirements applicable to licensed online gaming platforms operating in India. All users are required to cooperate fully with these processes as a condition of continued access to the platform.
Purpose of KYC and AML on Stake
Stake applies KYC and AML procedures to verify the identity of each account holder, prevent financial crime, and uphold full regulatory compliance across all operations. These measures are fundamental to maintaining a secure and accountable platform.
The following principles guide this commitment:
- Fair play: all users operate under equal conditions with no room for manipulation or exploitation;
- User safety: personal data and account activity are protected through rigorous security measures;
- Transparency: users are clearly informed of their obligations and the platform's enforcement standards;
- Regulatory compliance: all processes are aligned with applicable laws and licensing obligations to ensure lawful operation at all times.
KYC Requirements and Identity Verification
Every new user on Stake is required to complete a full identity check before accessing certain features, including withdrawals and higher transaction limits. Document submission may be requested at any stage of the account lifecycle, and failure to comply may result in restricted access.
The following categories of documents may be requested:
- Government-issued photo identification: a valid national ID, passport, or equivalent document confirming the account holder’s identity and date of birth;
- Proof of address: an official document issued within a specified recent period confirming the user’s residential address, such as a utility bill or bank statement;
- Payment method ownership confirmation: documentation verifying that the payment instrument used belongs to the registered account holder, which may include bank statements or card confirmation letters.
AML Measures and Transaction Monitoring
Stake implements a comprehensive set of controls to prevent money laundering, counter-terrorism financing, and any form of illegal financial activity on the platform. These controls are applied continuously and are subject to regular review.
The AML framework includes the following measures:
- Transaction monitoring: all deposits, withdrawals, and in-platform activity are subject to ongoing surveillance to detect patterns associated with suspicious activity;
- Automated detection rules: system-level triggers are in place to flag unusual behaviour or transactions that deviate from established user patterns;
- Enhanced due diligence: additional scrutiny is applied in high-risk scenarios, including large account activity, sudden changes in behaviour, or elevated risk profiles;
- Review of large or unusual transfers: transfers that exceed defined thresholds or appear inconsistent with a user's known activity are subject to formal review;
- Risk scoring: each account is assessed based on a dynamic risk profile that considers transaction history, geographic factors, and behavioural indicators;
- Sanctions and PEP screening: all users are screened against international sanctions lists and Politically Exposed Persons (PEP) databases as part of the onboarding and ongoing monitoring process;
- Reporting obligations: where legally required, Stake reports suspicious activity to the relevant competent authorities without prior notice to the account holder.
Prohibited Activities
To support the integrity of KYC and AML compliance, Stake enforces strict restrictions on account behaviour and platform usage. Any attempt to circumvent these controls is treated as a serious violation.
The following actions are strictly prohibited:
- Multi-accounting: creating or operating more than one account on the platform, regardless of the method or intent;
- Use of forged or stolen documents: submitting falsified, altered, or unauthorised identification or address documents during the ID verification process;
- Money laundering attempts: using the platform to process, transfer, or conceal funds derived from illegal sources;
- Manipulation of platform systems: attempting to exploit technical vulnerabilities, automated systems, or operational processes to gain an unfair advantage;
- Sharing or selling account access: transferring, lending, or selling account credentials or access to any third party;
- Use of third-party payment instruments: making deposits or withdrawals using payment methods that are not registered in the name of the account holder;
- Identity misrepresentation: providing false, incomplete, or misleading personal data at any stage of registration or document submission.
Consequences of Non-Compliance
Any breach of KYC or AML obligations on Stake will trigger enforcement action in accordance with the platform’s internal policies and applicable regulatory requirements. The severity of the response is determined by the nature and extent of the violation.
Enforcement measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings associated with non-compliant behaviour, and reporting to competent authorities where applicable under law.
User Responsibilities
All registered users are required to provide accurate, complete, and up-to-date personal data at the time of registration and throughout their account lifecycle. It is the account holder’s responsibility to ensure that all submitted information reflects their current identity and residential details without delay.
Users must complete the ID verification process within the timeframes specified by the platform and respond promptly to any requests for additional documentation. Failure to respond within the stipulated period may result in account restrictions or suspension.
Only payment instruments owned and registered in the account holder’s name may be used for transactions on the platform. The use of third-party payment methods is not permitted under any circumstances.
In the event that a user becomes aware of any suspicious activity linked to their account or any other account on the platform, they are expected to report this to the Stake support team without delay.
Cooperation with the platform’s verification and monitoring processes is a condition of continued access, and users who fail to meet these responsibilities may face enforcement action as outlined in the platform’s terms.
Fair Play and Transparency Standards
Stake is committed to upholding fair play and transparency across all aspects of its operations, ensuring that all users interact with the platform under consistent, lawful, and clearly communicated conditions. These standards are integral to maintaining a safe and trustworthy environment for all account holders in India.
The following principles define this commitment:
- Compliance with KYC and AML standards: all procedures are conducted in line with applicable regulatory requirements and licensing obligations;
- Confidentiality and protection of personal data: user information collected during the ID verification and document submission processes is handled in strict accordance with applicable data protection obligations;
- Ongoing monitoring for suspicious activity: transaction monitoring and behavioural analysis are conducted on a continuous basis to identify and address potential risks;
- Prevention of manipulation and unfair behaviour: robust controls are in place to detect and respond to any attempt to exploit the platform or its users;
- User support on security matters: users may contact the support team at any time for assistance with account protection, verification queries, or concerns related to security measures;
- Shared responsibility: maintaining a compliant and secure platform depends on the active cooperation of all users, who are expected to meet their individual obligations;
- Equal conditions for all users: every account holder is subject to the same verification standards and fair play rules, with no exceptions or preferential treatment.
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